Shipping policy

We aim to provide a reliable and efficient delivery service for all orders. Please review the details below for information on shipping rates, delivery times, and responsibilities.

UK Shipping
We offer a fast, tracked, and signed-for delivery service via DPD within the United Kingdom. This is a next-day service and is charged at £7.49 per package using a 24-hour courier.

European Union Shipping
Shipping to countries within the European Union is charged at £35 per package, with an estimated delivery time of 3-5 working days.

International Shipping
International orders (including the United States, Canada, and New Zealand) are shipped at a flat rate of £60 per package.

Customs, Duties, and Taxes
For all deliveries outside of the United Kingdom, the recipient is responsible for paying any applicable import taxes, customs duties, or fees required by the destination country.

Remote UK Locations
Deliveries to the Channel Islands, Isle of Man, Northern Ireland, Scilly Isles, and the Scottish Highlands and Islands are subject to a two-day delivery timeframe. Please allow additional time for orders being delivered to remote areas.

Processing Times
While we strive to dispatch all stock orders on the same day they are placed, all items are handmade in Devon, England. As a result, some orders may require additional time for production before shipping.

Delivery Queries
If you have any questions or concerns regarding your delivery after your order has been dispatched, please contact DPD directly in the first instance.